Tech
The Art Behind Supply Chains Is Front and Center at a Museum Exhibit

At a small gallery tucked behind the cavernous atrium at the Museum of Modern Art in Midtown Manhattan on a recent day, visitors lingered before a sprawling work, a series of dots, lines and diagrams in a seemingly abstract design against a stark, black background.  The piece, laced with text in tiny print, is nothing […]

Updated: Jan 25, 2023
Companies Tap Tech Behind ChatGPT to Make Customer-Service Chatbots Smarter

Businesses hope the artificial-intelligence technology behind ChatGPT can turn ordinary chatbots into impressive fonts of information, potentially transforming customer service.  But many executives said they are proceeding with caution, given the limitations of ChatGPT—fine-tuned from GPT-3.5, a model created by startup OpenAI—as well as OpenAI’s older AI language system, GPT-3, which companies are already starting to integrate […]

Updated: Jan 24, 2023
Global IT Spending Decreased in 2022

Companies worldwide made deep cuts in enterprise technology spending last year, with tighter information-technology budgets likely to stretch well into the year ahead. Global IT spending contracted 0.2% in 2022, dropping to $4.38 trillion—a rare instance of corporations spending less on digital business tools than in the previous year, according to IT consulting and research […]

Updated: Jan 18, 2023
So You Worked for FTX. Now What? Advice From Recruiters and Employers

Former employees of FTX and other failed crypto firms will likely face extra scrutiny in their job hunt. But recruiters and hiring managers say they can move on if they are transparent about their past employment. “First step is to own it, really,” said Will Brown, executive search lead for financial services at recruiting firm […]

Updated: Jan 2, 2023
Chatty AI and Protein-Predicting Algorithm Defined the Year in Emerging Tech

Amid tough market conditions, technology developers continued to make important strides in 2022, offering a glimpse of digital capabilities that are poised to transform entire industries in the years ahead. They also built supercomputers designed to handle the growing influx of data needed for evermore complex AI applications.  Emerging-tech startups kept feeding the innovation pipeline, […]

Updated: Dec 30, 2022
Eyeliner Out of Stock? Blame TikTok

Sonya Dube went to buy more of one of her favorite makeup products, a Charlotte Tilbury highlighter, this summer only to find it was out of stock—again. Ms. Dube, who is 23 and works in sales for a technology company, discovered the brand’s Hollywood Flawless Filter product on social media platform TikTok, where the item […]

Updated: Dec 22, 2022
Tumblr Shoots for a Comeback With Users and Advertisers

While some advertisers were pulling back from Elon Musk’s Twitter Inc. last month, Tumblr began a new ad campaign to encourage users to return to its once-popular social-media platform. “Welcome back :)” one ad on Twitter read, linking to Tumblr’s website. As the commotion surrounding Twitter’s new ownership leads some users to consider moving to […]

Updated: Dec 9, 2022
Redis Names Former Five9 CEO to Head Database Startup

Database startup Redis Ltd. has named Rowan Trollope its new chief executive officer, effective Feb. 1. Mr. Trollope was CEO of the cloud-based customer-service software firm Five9 Inc. until Nov. 28, and had served in the role since 2018. After Mr. Trollope’s departure, former Five9 CEO Mike Burkland returned to his previous post. At Redis, […]

Updated: Dec 5, 2022
Sam Bankman-Fried Chucks the Crisis Communications Playbook

Sam Bankman-Fried sat for news interviews this week about the collapse of FTX, the cryptocurrency exchange he co-founded and once ran, even as investigators dug in and its new leaders scoured the globe for assets to salvage. The interviews could be a case study in what not to do in a crisis, some communications executives […]

Updated: Dec 2, 2022
Hackers Temporarily Take Down European Parliament Website

The European Parliament’s website was briefly disabled by a denial-of-service cyberattack on Wednesday, hours after lawmakers passed a resolution labeling Russia a state that sponsors terrorism. European Parliament President Roberta Metsola tweeted that the institution was “under a sophisticated cyberattack. A pro-Kremlin group has claimed responsibility.”  Jaume Duch, a spokesman for the parliament, tweeted that […]

Updated: Nov 23, 2022