What to do if you’re a globe-spanning tech titan that wants to connect millions or even billions of devices, but you don’t want the hassle or cost of dealing with telcos, satellite operators or cable companies for connectivity? You use the devices your customers have already purchased—and brought into homes, businesses and public spaces—to make […]
BOCA CHICA VILLAGE, Texas—In autumn 2019, Celia Johnson began resisting efforts by billionaire Elon Musk’s SpaceX to buy two modest houses she owns near the company’s rocket-launch facility. Then she discovered that a 1,600-gallon water tank had gone missing at one of her houses, a rental property. Ms. Johnson said she and her neighbors quickly […]
Companies are increasingly tapping artificial intelligence to make customer-service calls less maddening. For now, your experience of calls might not have changed much—they still feature loops of on-hold muzak and reminders that your call is important. But in the background, machine-learning software could be monitoring your experience to help call centers get better at keeping […]
NBCUniversal has explored putting its regional sports channels on the streaming service Peacock or selling them off, as the company tries to figure out a future for a business under increasing stress, people familiar with the situation said. Early this spring, NBCUniversal planned to start streaming NBC Sports Philadelphia, which broadcasts the city’s pro basketball, […]
With Donald Trump’s return to Facebook in limbo, YouTube has emerged as the former president’s best chance to return to social media in the near future. Mr. Trump has been suspended from posting on the video-sharing service owned by Alphabet Inc.’s GOOG 0.73% Google since January. Company leaders have said they will revisit their decision […]
The Wall Street Journal Executive Washington Editor Gerald F. Seib and Technology Columnist Christopher Mims held a live Q&A chat Wednesday about the Facebook oversight board’s decision on Donald Trump’s account ban. Here are edited excerpts: Gerald F. Seib: Facebook’s independent oversight board upheld the company’s decision to ban then-President Donald Trump from its platform, […]
Collectors have long enlisted dealers or auction houses to help resell their art holdings because such insiders typically have up-to-date pricing data and access to potential buyers. Now, in the latest challenge to the art world’s status quo, a team led by former Sotheby’s rainmaker Adam Chinn plans to launch a peer-to-peer digital marketplace later […]
At the age of 38, Katherine Wilemon suffered a heart attack as she carried a ceramic pot into her backyard garden in Los Angeles. Now 53, the mother of two eats right, exercises and takes cholesterol-lowering medication—but it may still not be enough. “I live with the anxiety of having another heart attack,” says Ms. […]
Two Republican lawmakers are pressing the attorney general to investigate potential anticompetitive behavior by Amazon . com Inc. in its pursuit of a major government cloud-computing contract, according to letters reviewed by The Wall Street Journal. Sen. Mike Lee (R., Utah) and Rep. Ken Buck (R., Colo.) urged Attorney General Merrick Garland to open up […]
Digital-health startups have boomed during the pandemic, raising record amounts of capital for a range of services. The message from some of their customers: Enough, already. Corporate-benefits executives, the main customers for these startups, say they are excited about technology that can lower costs and improve employees’ health. But the explosion of activity has spawned […]